Neptune Technology to set appointments for water meter replacements in Durham Region


Published May 5, 2023 at 1:28 pm

Durham Region has contracted out the appointment scheduling for the replacement of water meters.

Neptune Technology Group will be scheduling appointments with property owners whose water meters are due for replacement. The appointments are to upgrade existing water meters and update user accounts, which allows the Region to conduct remote readings.

Neptune will attempt to contact the property owner via letter and by phone to plan the water meter replacement and prepare homeowners for the visit and will always carry Durham Region identification.

If you receive a notice, simply follow the instructions to book an appointment. For more information call numbers listed at the bottom or contact the Region directly.

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